Okay, tell me who you think is wrong here:
Correspondence was sent out to all managers, educators, charge nurses, staffing clerks, and coordinators way back in March, again in May, again in September, and again in October to tell them that unless each unit has sufficient training in our new system, staffing the wards would be an issue. You have to have people that know the system (ie, have taken training and passed) on the ward at all times. If you didn't, you'd basically be S.O.L. and would have to deal with this issue internally (ie, don't expect me to cover your ass). Well, when we started training in September, out of 900 seats, we had almost 200 no-shows, and a 5% failure rate. Approx. 700 people were trained. The general attitude was "oh i don't care, i'll hardly ever use it anyway." Well, now that we're Live, we're getting calls left right and center asking for access without having taken the training. Now the attitude is "well if you don't give me a password, I'll just have to do it using someone else's" This is a breach of confidentiality, breach of authority-wide policy, unsafe practice, and poor patient care as it lacks accountibility for one's action (Nurse's Code of Ethics, RNABC Standards of Practice). We've given fair warning (over 6 months) and ample opportunity for training (900 seats=70-75% of the hospital). We will not give access without proper education. Just because I'm a pretty good driver doesn't mean I'm allowed to drive a car without a license.
1 comment:
Without knowing anything about your job I'd like to chime in and suggest that it'd be irrisponsible of one to lend out one's passward to someone not legally qualified and opens up oneself to take the fall for mistakes made by that someone else. To use your metaphore, it'd be irrisponsible of me to hand out drivers licences to anyone who wanted one and was just too lazy to learn how to drive and earn one just like everyone else. Rhoel.
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